Assessment & Registration

To be registered with Better Start your child eligibility needs to be assessed and confirmed by the Registration and Information Service.

This assessment can be face-to-face, via telephone, webcam, email or a video link.  At this assessment the child's parent or carer will need to show the following documents to the Registration and Information Adviser: 

  • Proof of the child’s age, preferably their birth certificate or passport
  • Written confirmation of diagnosis (noting the necessary thresholds)
  • Proof of residential status (if applicable)
  • Proof of residential address (where applicable, to ensure outer-regional and remote access payment – this could be a recent bill or similar)
  • The child’s Centrelink-generated customer reference number (CRN). You can obtain a CRN by attending your nearest Centrelink Customer Service Centre or by phoning Centrelink on 136 150.

For prescribed disabilities under Better Start and their thresholds see Can I get Better Start?

Your eligibility assessment will be assessed and if confirmed, your child will be registered for Better Start as soon as possible.

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